****Please note the collection point for for the collection of food, hygiene products, clothing, towels and bedding for those affected by the flooding will relocate on Friday 21st November from the Methodist Church Hall to Mountjoy, 42 & 44 St Mary's Street NP25 3DD . The new location will be open from 10am on 21st November 2025****
Please see below the Monmouthshire County Council Media Release on 19 November 2025
"Monmouthshire County Council acknowledges the significant impact Storm Claudia has had on our communities, particularly in Monmouth, Skenfrith, and Abergavenny.
Our thoughts are with the families who have had to leave their homes and are facing uncertainty regarding their return. We also recognise the many businesses that are working tirelessly to resume operations, aware of how crucial this period is for local trade.
We commend the residents who have volunteered to support their neighbours and communities. Their contributions have been invaluable and reflect the true spirit of Monmouthshire.
We extend our gratitude to all emergency services and public service teams who have worked diligently to support residents and businesses, arranging accommodation, pumping out floodwaters, and clearing debris.
Additionally, we appreciate the efforts of Monmouth Town Council in supporting the town and establishing a voluntary fund to assist those most affected.
Monmouthshire County Council’s Leader, Cllr Mary Ann Brocklesby, said: “The Council continues to engage with impacted businesses and residents to fully understand the needs arising from this flooding. Following ongoing discussions with Welsh Government ministers, we are developing a scheme for council tax relief for residents, Non-Domestic Rates relief for businesses, and grants to help compensate for costs incurred due to the floods. Further details on this financial support will be provided by the end of the week.”
We will also review flood protection measures in each community and collaborate with the Welsh Government, Natural Resources Wales, and other stakeholders to develop improved protections, given the increasing frequency of severe weather events. The findings of this review will be reported to the Full Council in the coming months.
Cllr Brocklesby continues: “The towns and communities in Monmouthshire are remarkably resilient and supportive of one another. We encourage everyone who has witnessed the impact of these floods to visit and support our local businesses.”
Following the flooding in Monmouth, all town car parks will be free until the end of December.
For further updates and details on support schemes, please visit our website at www.monmouthshire.gov.uk/storm-claudia/ or follow our social media channels."
Further immediate sources of help are available via:
· Storm Claudia - Monmouthshire (Monmouthshire County Council's page for the latest updates on flooding and signposting further advice).
· Monmouth Aid | Storm Claudia Flood Relief & Community Support (register as a volunteer or request help if you've been impacted by flooding via Monmouth Aid's website).
· The Shire Hall, Agincourt Square, Monmouth will be open at 9am until 5pm where you can collect essential cleaning and PPE supplies to help with the clean-up.
From 10am advice will be accessible from a variety of external agencies e.g. Environmental Health.
· Monmouth Methodist Church (St James Steet, NP25 3DL), open 10am until 6pm. MTC has organised a community pick up point at the Methodist Church for the collection of food, hygiene products (including nappies), clothing, towels and bedding for those affected by the flooding.
Important Public Health Safety Advice