IT Support and Maintenance
Published: 29 September 2020
Provision of IT Services
Monmouth Town Council is seeking to procure a supplier to provide an IT service for Monmouth Town Council which currently employs 4 part time members of staff and has 16 councillors. A Supplier is required to provide IT services which include:
To review the current IT system and recommend any upgrades for speed, security, efficiency and business continuity.
To provide: Full monitoring of Backups, Firewalls, Virus Protection and Malware, Remote IT Support and Maintenance on a monthly basis, the appropriate licences for 4 users, with extra capacity as agreed, Network Infrastructure support on a monthly basis, the Email Exchange Online Plan 1 (Government Pricing) per month for 4 users, Secure Cloud Data Backup Per Month and to support any implementation of new technology and infrastructure as required.
THE PROCUREMENT PROCESS:
For further details including more information on these services, the tendering timescales and desirable outcomes which are contained within the bidder pack, please contact firstname.lastname@example.org
This contract is being offered for a 3 year term, with the possibility of an additional year. The deadline for returning bids is Friday 16th October 2020.